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Do educational chatbots raise project-course grades?

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In a Malaysian team design course, students using an educational chatbot outperformed a traditional class on learning achievement, without clear gains on motivation or creative self-efficacy.

Source

Educational chatbots for project-based learning: investigating learning outcomes for a team-based design course

Kumar JA · International journal of educational technology in higher education · 2021

doi.org/10.1186/s41239-021-00302-wRead the full paper ↗13 citationscc by

Study at a glance

Design
Other — Quasi-experimental intact-class comparison of chatbot-supported vs conventional project-based learning
N
N=60 · Two classes of 30 students each (chatbot vs conventional)
Population
Malaysian students in a team design course
Outcome
Achievement (and secondary motivation/creativity measures) with educational chatbot support

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Do educational chatbots raise project-course grades?

These passages occur verbatim in the stored paper text. They support the points listed below; they do not verify every statement in the explanation.

60 students in two classes of 30

The 60 students were grouped into two classes (30 students per class) as either traditional learning class (control group-CT) or chatbot learning class (treatment group-EC).

What was the main learning-performance result?

hence indicating difference in learning achievement where the EC group outperformed the control group
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What they did

Sixty second-year TESOL/multimedia education students in Malaysia were assigned by class to a chatbot-supported project-based learning condition or a traditional control class. Both groups shared content, duration, and instructor; researchers compared learning achievement and several affective/perception measures.

What they found

The chatbot group scored significantly higher on course learning performance than the control group, with a large Cohen’s d. Need for cognition, motivational beliefs, creative self-efficacy, and perception of learning did not differ significantly between groups.

The limits

What it doesn't show

Class-level assignment (not individual randomization) limits causal certainty, and null effects on motivation measures mean chatbots were not a general engagement booster here. Findings are from one design course in one institution.

Key terms

Educational chatbot
A conversational software agent used to support teaching and learning tasks.
Project-based learning
Instruction organized around extended team projects that produce authentic products.
Learning achievement
Measured course performance showing what students learned or produced.
Creative self-efficacy
Belief in one’s ability to generate creative ideas or products.
Need for cognition
Tendency to enjoy and engage in effortful thinking.

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What outcome favored the chatbot group?

Common questions

Did the chatbot help every measured outcome?

No. Achievement improved, but motivation-related and creative self-efficacy measures did not differ significantly.

How were groups formed?

Two intact classes of 30 students each were assigned to chatbot or traditional conditions.

What was the control condition?

A traditional learning class covering the same content with the same instructor and duration.

Was the achievement difference large?

Yes; the reported Cohen’s d for learning performance was about 0.978.

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