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Decision making

Can algorithms replace human discussion in group decisions?

Bang D, Fusaroli R, Tylén K, et al. · Consciousness and cognition · 2014

Open access · cc by · source: Europe PMC

Simple decision-making algorithms cannot replace actual human interaction when group members have different levels of skill.

Key findings

The confidence-based algorithm only improved group performance when both partners had similar perceptual skills. When partners differed in skill, the algorithm suffered from a collective loss, whereas real-world interacting pairs performed significantly better by learning to discount the opinions of confident but inaccurate partners. Additionally, selecting decisions based on speed was highly inefficient, as response times proved to be a noisy and unreliable substitute for confidence ratings.

Methodology

Researchers analyzed data from fifty-eight healthy male participants, paired into 29 dyads, who performed a visual target detection task. Across 256 trials in total, participants made individual judgments and rated their confidence before resolving disagreements either verbally (15 dyads) or non-verbally (14 dyads). The researchers then tested whether computer algorithms selecting either the more confident or the faster partner's decision could match or exceed the accuracy of the actual human partnerships.

Limitations

The study only evaluated healthy young male participants with a mean age of 23.5 years who were already friends, meaning the results might not generalise to diverse groups or strangers. Because participants received immediate feedback on every decision, they could easily judge their partner's credibility, a luxury not always present in real-world environments. Finally, the findings are limited to basic sensory judgments and may not apply to complex, knowledge-based tasks like medical or financial decisions.

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