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Engagement

Mobile messaging can deepen course discussion engagement

Tang Y, Hew KF · International journal of educational technology in higher education · 2022

Open access · cc by · source: Europe PMC

Compared with forum-style discussion, WeChat-based mobile instant messaging better supported interaction, relationships, and higher-level cognitive engagement in optional tasks.

Study at a glance

Design
Other — Comparison of WeChat MIM vs asynchronous online discussion in a flipped course
N
N=54 · 26 MIM and 28 AOD students completed the quiz
Population
Hong Kong flipped-course students using MIM or forum discussion
Outcome
Behavioral, cognitive, and emotional engagement under MIM vs AOD

Structured fields used in claim comparison tables when every cited study has a complete layer.

Key findings

MIM better facilitated interaction and interpersonal relationships, and in optional tasks showed more idea exchange and creating activities—suggesting stronger cognitive engagement when participation was voluntary. Authors argue MIM’s intimacy and interactivity can support motivation for social learning.

Methodology

In a flipped education course at a Hong Kong university, researchers used a historical-cohort quasi-experiment: an experimental cohort discussed via WeChat (MIM) while a comparison cohort used asynchronous online discussion (AOD). They examined behavioral, emotional, and cognitive engagement indicators plus interviews.

Limitations

Cohorts were separated in time, so semester differences could confound results. Findings come from one course using WeChat and may not transfer to all MIM apps or mandatory high-stakes discussions.

How this study connects

Role on claims

Each row is a claim on a concept or method page where this paper supports, challenges, or qualifies the statement. Roles are hand-checked — not a model guess.

  • SupportsBehavioral Engagementconcept

    Technology choice and modality shape observable participation: mobile instant messaging and text-based CMC can increase interaction or behavioral engagement relative to forum or multimodal alternatives in specific course designs.

    Evidence for the claim as stated.

  • SupportsEmotional Engagementconcept

    Mobile instant messaging can strengthen interpersonal relationships alongside interaction, tying affective closeness to participation structures.

    Evidence for the claim as stated.

  • In a Hong Kong flipped education course, a historical-cohort quasi-experiment compared WeChat mobile instant messaging with asynchronous online discussion. Twenty-six MIM and 28 AOD students completed the quiz; interviews supplemented behavioural, emotional and cognitive engagement indicators. MIM better facilitated interaction and, on optional tasks, more idea exchange and creating — stronger cognitive engagement when participation was voluntary. Cohorts were separated in time, so semester differences could confound the app contrast.

    Evidence for the claim as stated.

  • Unit of assignment and what 'worked' do not match. DES assigns schools (746 vs 667 students) and reports engagement. MIM assigns historical cohorts (26 vs 28 quiz completers) and reports interaction on optional tasks. The ITS paper randomises individuals after exclusions and reports an adjusted post-test. Faculty training has no comparison group. Scaffolding compares conditions among ~9 volunteers. These are not six estimates of one quasi-experimental engagement effect.

    Evidence for the claim as stated.

Open questions

Tensions this paper is part of

From concept pages' “where studies disagree.” Disagreement means the same question; scope means different assays, populations, or outcomes.

Related papers in this topic

Same topic cluster — not a recommendation engine.