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Mobile messaging can deepen course discussion engagement

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Compared with forum-style discussion, WeChat-based mobile instant messaging better supported interaction, relationships, and higher-level cognitive engagement in optional tasks.

Source

Effects of using mobile instant messaging on student behavioral, emotional, and cognitive engagement: a quasi-experimental study

Tang Y, Hew KF · International journal of educational technology in higher education · 2022

doi.org/10.1186/s41239-021-00306-6Read the full paper ↗8 citationscc by

Study at a glance

Design
Other — Comparison of WeChat MIM vs asynchronous online discussion in a flipped course
N
N=54 · 26 MIM and 28 AOD students completed the quiz
Population
Hong Kong flipped-course students using MIM or forum discussion
Outcome
Behavioral, cognitive, and emotional engagement under MIM vs AOD

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Mobile messaging can deepen course discussion engagement

These passages occur verbatim in the stored paper text. They support the points listed below; they do not verify every statement in the explanation.

26 MIM and 28 AOD students completed the quiz

26 students from the MIM group and 28 from the AOD group completed the quiz.

What were the two discussion conditions?

We compared the use and effects of MIM and AOD on students’ behavioral, emotional, and cognitive engagement
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What they did

In a flipped education course at a Hong Kong university, researchers used a historical-cohort quasi-experiment: an experimental cohort discussed via WeChat (MIM) while a comparison cohort used asynchronous online discussion (AOD). They examined behavioral, emotional, and cognitive engagement indicators plus interviews.

What they found

MIM better facilitated interaction and interpersonal relationships, and in optional tasks showed more idea exchange and creating activities—suggesting stronger cognitive engagement when participation was voluntary. Authors argue MIM’s intimacy and interactivity can support motivation for social learning.

The limits

What it doesn't show

Cohorts were separated in time, so semester differences could confound results. Findings come from one course using WeChat and may not transfer to all MIM apps or mandatory high-stakes discussions.

Key terms

Mobile instant messaging (MIM)
Smartphone chat apps used for near-real-time text communication (e.g., WeChat).
Asynchronous online discussion (AOD)
Forum-style discussion where posts are not exchanged in real time.
Cognitive engagement
Investment in deep thinking, idea exchange, and creative knowledge work.
Behavioral engagement
Observable participation and interaction patterns in learning activities.
Emotional engagement
Affective connection, belonging, or interpersonal closeness in learning.

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What comparison does the study make?

Common questions

What platform did the MIM group use?

WeChat for course-related discussion.

When did cognitive engagement differences show clearly?

Especially in optional tasks where students chose whether/how to participate.

Was this fully randomized?

No; it used a historical cohort control quasi-experiment.

What course format was used?

A flipped course meeting weekly for eight weeks in Hong Kong.

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